Frequently Asked Questions
Everything you need to know about your Black Tulip experience.
How do I determine the right size for me?
We provide a comprehensive size guide on each product page. Since our silhouettes range from tailored to oversized, we recommend checking the specific measurements provided to ensure the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
Are your fabrics sustainably sourced?
At Black Tulip, we prioritize quality and ethics. We use a mix of organic cotton, recycled polyester, and ethically sourced silk to ensure our fashion is as kind to the planet as it is to your wardrobe.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.